Toyota Otis takes care of you every step of the way.

Our Customer's Lounge offers a homely, cozy atmosphere. It is an area where customers can sit back and relax, comfortably read magazines, newspapers, watch their favorite TV programs and enjoy a glass of iced tea or a cup of coffee - all while waiting for their cars to be released.

Found at the showroom area, the Toyota Otis Kiddie Corner is specially designed to entertain our customer�s kids and provide them with a safe play area while mom and dad are busy transacting business. They could play their favorite musical instruments, read and color their favorite books or simply enjoy playing. Kids will surely enjoy and have fun.

In our desire to provide our customers with utmost convenience, customers can avail of a free ride to their preferred destination along the stretch of U.N. Avenue to Nagtahan while their unit is left with us for servicing.

We have provided these boxes to have access to our customer's comments and suggestions. We value the voice of our customers as it drives us to grow and improve on our operations and services.

Highly valued customers can enjoy sumptuous, well-prepared food, savoring a relaxing ambience while their car is being taken care of.

The official newslettter of Toyota Otis, it is the Customer Relations Department's semi-annual publication that tackles wheels, events, and reflections. It aims to provide awareness and information for all - team members and customers alike - about the different Toyota products, innovations, customer satisfaction, events, insights, reflections and other articles on significant contributions of Toyota Otis team members and many more.

Toyota Otis, Inc. has a Consumer Welfare Desk recognized by the Department of Trade and Industry. An advocate of customer rights and responsibilities to ensure customer satisfaction, this is a venue where customers could address their concerns regarding the products and services we offer them. It promotes consumer protection and assistance.