If a third Party is involved, call a traffic enforcer or report the accident to the nearest Police Station. Take pictures on site if possible. It would be necessary to get the following details particularly if the third party is clearly at fault

• Name of the driver & registered owner
• Insurance Company & photocopy of Insurance Policy
• Unit model & Plate No.

Notarized Affidavit is accepted for a non-third party involved accident.

1. Police Report or Notarized Affidavit
2. Insurance Policy & Official Receipt
3. Pictures of damaged Unit
4. Car Registration & Official Receipt
5. Driver's License & Official Receipt
6. Estimate
7. Certificate of no claims (for 3rd party claims)

In-house claimant: You may submit your claim documents to Toyota Otis. (Body and Paint Shop Dep't.)

Non In-house claimant: You may submit your claim documents directly to your Insurance branch office servicing you.

Toyota Otis Insurance Coordinator may also accept and forward your claim documents in your behalf.

After the evaluation and inspection of the damaged vehicle. Insurance coordinator will facilitates the approval of claim. Letter of Authority or repair evaluation is needed to proceed the repair. Claimant is required to pay the Deductible Franchise & Betterment / Depreciation for all replaced parts for vehicle with 3 (three) years and above.

• People's General Insurance Corp.
• Standard Insurance Co., Inc.
• Security Pacific Assurance Corp.
• Empire Insurance Company
• Acropolis Central Guaranty Corp.

• In-house Insurance Claim
  Claim on an insurance Policy issued by and paid directly to TOYOTA OTIS, INC.
• Outside Insurance Claim
  Claim on an Insurance Policy procured from another agent / broker or policy issuance directly from an insurance company. A letter of authority is strictly needed to proceed the repair

1. Free estimate of repair
2. Quick start of repair / with outright repair
3. Non-stop work on major repair
4. Effortless claim procedure
5. Exemption from non-casa clause

1. Official receipts of medical bills
2. Medical certificate
3. Certificate of registration & valid official receipt
4. Drivers license & valid official receipt
5. Pictures of damages area(s) / unit
6. Stencils
7. Certificate of no claim