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TOYOTA OTIS INC.,
1770 Paz M. Guazon St.
Paco, Manila 1007 Philippines
Landline: (02) 564-1811 to 20
Fax: (02) 564-0436
(02) 338-5933
Questions? Comments? Contact us


Services

Click on any of the questions below to view the answer to the question.



Is Periodic Maintenance necessary for Toyota vehicles?
Yes, Periodic Maintenance is so important to any vehicle, not just to Toyota. Proper Maintenance will help ensure maximum performance, greater reliability and longer life of your vehicle.

Please note that lack of required regular maintenance may void your vehicle's warranty coverage.


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Can I just bring my vehicle to a gasoline station or any other shops for Periodic Maintenance?
It is best to bring your Toyota vehicle to any Toyota Dealer particularly Toyota Otis. They have certified and complete requirements for the servicing of your Toyota vehicle, from equipment to certified Toyota technician.


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Who do we approach for Periodic Maintenance jobs?
You can look for any of our Service Advisor located at QSB reception.

Service Person to look for
General Job Section
  1. Oliver Buan
  2. Christian Macandile
  3. Rico Palao
  4. Dennis Fabellon
  5. Allan Dizon
Quick Service Section
  1. Jojo Alvarez
  2. Ronel Timpug


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What is the correct interval between Periodic Maintenance Services?
The first Periodic Maintenance Service is the 1,000 km check-up, followed by the 5,000 km check-up, then every 5,000 km thereafter.


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What Automatic Transmission Fluid can I use to my Toyota Vehicle?
  • For Toyota vehicle Toyota Motor Philippines requires only the used of type TIV fluid.
  • Designed specifically the needs of Toyota Advance Equipment.
  • Has excellent oxidative resistance, resisting breakdown at high temperature.
  • Provides excellent anti shudder durability coupled with high efficiency transmittable to prove capacity.
  • Suitable for slip controlled automatic transmission.

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What are the requirements in claiming for Insurance repairs?
Hereunder are the Insurance Claims requirements:
  1. Insurance Policy & Official Receipt
  2. Driver's License & Official Receipt
  3. Vehicle Registration & Official Receipt
  4. Police Report, affidavit
Service Person to look for
BP Service Estimator
  1. Edwin Caina
  2. Rommel Oriel
  3. Isagani Villaverde
  4. Harold Villanueva
Insurance Coordinator
  1. Lei Tajonera
  2. Apple Garcia


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Why do I experience a slight electric shock on my car?
  • If you are getting out of a vehicle at a time when the air is dry you may experience a slight electric shock when you touch the door. This is the result of your clothing rubbing against the seat upholstery and generating static electricity.
  • When insulators (clothing and seat) come in contact a charge build up on them.
  • When the charge layers are separated (when the driver gets out of the seat) the difference is electrical potential rises.
  • The dryer the air is the easier it is for this difference to equalize (causing the driver to feel an electrical shock).

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How can I avoid the electric shock?
  • Keep your hand on the vehicle metal body section as you get out of the vehicle.
  • Touch the metal part of the vehicle (door etc.) with your knuckle or the end of the key two or three times after getting out.

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What is the D-4D? What are the advantages of these D-4Ds?
D-4D stands for Direct Injection 4 stroke Common rail Diesel. Advantages of D-4D are:
  1. High power output
  2. Less noise and vibration
  3. Low emission
  4. Low fuel consumption

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What is SRS airbag?
The Supplemental Restraint System (SRS) airbag is designed to provide further protection when added to the primary protection provided by the seat belts. In response to a severe frontal impact, the SRS airbag works together with seat belts to prevent or reduce injury by inflating, in order to decrease the likelihood of the driver's or front passenger's (for vehicles equipped with a passenger airbag) head or face from directly hitting the steering wheel.


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What is a Turbocharger?
A turbocharger is a part that uses exhaust gas energy to compress and forces intake air into the engine.


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What is an intercooler?
It is a part that cools down the hot air, which is sent from the turbo charger to the engine. By lowering the temperature of the air, efficiency of the turbocharger and engine output is increased.


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What tire pressure can I apply to my car?
For (OEM) original equipment manufactured.

Model Front Rear
Fortuner, Prado, Hilux, Previa, Rav4 30 PSI
Hiace 38 PSI 40 PSI
Revo, Innova, Tamaraw FX 30 PSI
Camry, Crown, Corona, Corolla, Vios, Echo 30 PSI


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What is VVT-i?
It stands for Variable Valve Timing - intelligent. It provides sufficient torque in a wide range of speeds. VVT -I continuously enhances drivability and changes valve timing based from engine rpm/ acceleration ratios.


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