Vision & Mission

Toyota Otis > Vision & Mission

Vision & Mission

Vision Statement

Our Vision is to be the nation’s INTELLIGENT CHOICE in the Toyota distribution network with a globally competitive team inherently focused on putting the customers first, and ensuring the best possible quality of products and services while promoting the health and safety of our Team Members and actively protecting the environment towards sustainable development.

 Mission Statement

“Our Mission sets forth the rationale behind the existence of our Company and serves as the standards upon which we base our decisions and actions.

  • To provide customer satisfaction through dynamic selling, timely delivery of products and service and excellent after-sales service;
  • To provide outstanding service and solutions to our local customer base through our dedication, excellence and proven expertise of our Team Members;
  • To maintain a working environment that is truly protective of the health and safety of our Team Members, customers and the general public;
  • To support good environment practices and information and constantly contribute to sustainable development by reducing environmental impacts;
  • To provide equal opportunities for career advancement and personal development to our employees; and
  • To foster competitiveness, sustainability and cohesion by optimizing procedures and improving the quality of service and products through Kaizen Practices.