News and Event

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NEWS AND EVENTS

PUBLIC ADVISORY

To all our Valued Customers, Please be advised that Toyota Otis, Inc. will be closed on March 28 to 30, 2024 in observance of the Holy Week.
Regular operations will resume on 01 April 2024 (Monday).
Thank you and Stay Safe!

LIVING, BREATHING KAIZEN

We are deeply honored to be a proud member of the Oben Group, standing alongside a team that exemplifies excellence in every aspect. The Oben Group’s unwavering commitment to its core values, continuous improvement and pursuit of happiness has been the cornerstone of our collective success.
As we celebrate the Oben Group’s achievements, we are excited about the future and the continued opportunity to deliver excellence in all that we do. Thank you for being a part of our journey and for your unwavering support.

Tatlong Dekadang Serbisyong May Puso

Today, we stand together with immense pride and joy as we celebrate the 30th anniversary of Toyota Otis, Inc. It’s a momentous occasion that allows us to reflect on our journey, express gratitude for the incredible milestones achieved, and envision the promising future that lies ahead.
Over the past three decades, Toyota Otis has been committed to quality products and services. Our unwavering dedication to give “Serbisyong May Puso” to our customers have been the cornerstone of our success.
We would like to express our deepest gratitude to our dealer principal, ManCom team, Team Members, clients, partners, and every individual who has been a part of this incredible journey.
Thank you once again for being an integral part of the Toyota Otis family. Cheers to 30 years and more to come!

2023 Toyota Outstanding Performers and TOPS Elite

Congratulations on your Incredible Success,
Cheers to our 2023 Toyota Outstanding Performers and TOPS Elite.
 
Mr. James Karl D. Cuevas
6th consecutive Year TOPS Member
2nd Year TOPS Elite
 
Mr. Jerico John Q. Ulan
3rd consecutive Year TOPS Member
 
Mr. Leeroi Chris Pelicano
2nd Consecutive Year TOPS Member
 
Mr. Mark Allen M. Lubiran – 2023 TOPS Member
Ms. Jamie T. Estrellado – 2023 TOPS Member
Mr. Jim G. Reyes Jr. – 2023 TOPS Member
Ms. Jasmine Camille L. Tan – 2023 TOPS Member
Mr. Jason Dominic Tiu – 2023 TOPS Member
Ms. Ma. Freleen Z. Alcantara – 2023 TOPS Member
Mr. Mervin F. Macino – 2023 TOPS Member
 
This accomplishment in Sales & customer Service deserve the spotlight to celebrate.
You set an amazing example for everyone at the company.

2023 Top-Performing Customer Relations Officers

Congratulations to our
2023 Top-Performing Customer Relations Officers
 
Ms. Mary Margaret V. Ramos
Ms. Alyssa Janalyn C. Ramos
Ms. Princes Zean C. Onrada
 
You made us proud by consistently delivering Serbisyong Toyota Otis, serbisyong may puso to all our customers! We are grateful for your unwavering efforts!

Leading from the front. DRIVEN by love and dedication, our President, Sir Cosco Oben is a shining example to the Oben Group.

TOYOTA GAZOO Racing Festival!

These drivers experienced the thrill of a lifetime at the TOYOTA GAZOO Racing Festival! Watch the highlights of this one-of-a-kind track event meant to push the limits and ignite the racer within.

KASOSYO SA ASENSO: Toyota PH empowers MSMEs with launch of All-New Lite Ace

Mobility leader sees promising growth in light commercial vehicle segment

[July 15, 2022, Quezon City]        Source: toyota.com.ph/news

The country’s leading automotive and mobility company Toyota Motor Philippines (TMP) has reintroduced one of its most iconic nameplates, the Toyota Lite Ace, as a Light Commercial Vehicle (LCV) stepping in as the reliable business partner for Filipino business owners and entrepreneurs. The All-New Toyota Lite Ace was officially unveiled today at Farmers Plaza in Araneta City, Quezon City – one of the busiest commercial centers and marketplaces in the country that serve as a hotspot for flourishing businesses.

“With the introduction of the All-New Lite Ace, we are responding to the long-time request of our customers for Toyota to introduce a light commercial vehicle,” TMP President Atsuhiro Okamoto told spectators at the unveiling event. “We are confident that the All-New Lite Ace is a game-changer, not just in uplifting the auto industry, but more importantly in improving the way homegrown businesses move people and goods.”

(L-R) Senior Vice President and Overall Head of Marketing, New Mobility Business and Vehicle Logistics Department Jing Atienza,

TMP President Atsuhiro Okamoto, Vice Chairman David Go and Senior Vice President for Marketing Masatoshi Toiya

TMP is taking pride on the reach of its 72-strong dealership network nationwide to bring the All-New Lite Ace to more businesses in various industries across the country, especially in regions where efficient transportation is critical to the timely delivery of goods and services.

TMP’s entry into this new category is also boosted by Toyota products’ signature QDR (Quality, Durability, and Reliability) that suits the demands of MSMEs needing the most returns out of their every investment. This also translates to minimal downtimes for the vehicle, ensuring business continuity and avoiding time and financial losses or extra expenditures for repairs. With this, we are assuring that the All-New Lite Ace is an easy-to-acquire vehicle, giving MSMEs ease when purchasing.

LITE ON THE POCKET, HEAVY ON PERFORMANCE

Through Toyota Financial Services Philippines (TFSPH), TMP is offering the All-New Lite Ace under unique financing packages that allow customers to acquire units under a weekly payment scheme with rates that go as low as Php 2,903.50 per week (Pickup). This makes investing in a Toyota commercial vehicle easier and more accessible for those who are looking to start or expand their own local businesses.

The All-New Lite Ace currently comes in two variants – the Pickup with an open bed for fast and flexible loading, and the Panel Van with sliding enclosure for a more secure cargo transport. Both the Pickup and Panel Van have heavy-duty and wide capacity, perfect for any heavy-load transportation needs.

The Panel Van is ideal for businesses like e-commerce parcel transportation and the Dropside Pickup can be utilized for agricultural and industrial needs. TMP will continue to grow the lineup as the Aluminum Van ideal for dry goods transport and the Utility Van fit for transporting manpower are expected to be introduced by September 2022.

The All-New Lite Ace is powered by a 1.5L gasoline engine and 5-speed manual transmission. It also comes with practical convenience features like electric power steering and air-conditioning system. Aside from being a reliable partner in efficiency, the All-New Lite Ace also gives importance to the safety of its users through SRS Airbags, Anti-lock Brake System and Vehicle Stability Control (VSC) for the Panel Van.

The Pickup Lite Ace retails at Php 570,000 while the Panel Van Lite Ace has a retail price of Php 655,000 and both come in White color. Upon its launch, the All-New Toyota Lite Ace will be offered with Free Periodic Maintenance for 1 year/20,000kms.

Meet your newest ka-sosyo sa asenso—the All-New Lite Ace! Visit toyota.com/asenso for more information about Lite Ace or visit the nearest Toyota dealership near you. Download the myTOYOTA app for Android or iOS, or follow Toyota Motor Philippines on Facebook and Instagram, ToyotaMotorPH on Twitter, or Toyota PH on Viber to get the latest updates.

Congratulations!

Mr. Quirfel Maupoy for being part of the Top 10 Toyota Skills Recognition Awards for Paint Technician Category.
You are an inspiration to all of us. Your Toyota Otis Family is so proud of you! Kudos for a job well done.
 

Congratulations to our 2022 Toyota Outstanding Performers Awardee! Toyota Otis, Inc. is very proud of you!

2022 Toyota Outstanding Performance in Sales Club
Marketing Professional – James Karl Cuevas
Marketing Professional – Jasmine Camille Tan
Marketing Professional – Mark Allen Lubiran
Marketing Professional – Kenneth Carlo Cristobal
2022 Toyota Outstanding Performance in Service Club
Service Advisor – Cresencio Eballe Jr.
Service Advisor – Mandrix Aguirre
Service Advisor – Jonathan Culla
Service Estimator – Diomenes Dondi Romero
Service Estimator – Juris Antonio
Service Estimator – Paul Andrew Reyes
2021 Skills Recognition Awards
Customer Relations Officer – Mary Margaret Ramos
Marketing Professional – James Karl Cuevas
Safety Officer – Roldan Mato Jr.
Body & Paint Technician – Marlon Gilbuena

Voice of Customer of  November 2021

Thank you for the positive words. Our priority is to provide you a meaningful service experience, and we are glad that we hit the mark for you.
We look forward to serving you again soon.

Voice of Customer of  October 2021

Thank you for the positive words. Our priority is to provide you a meaningful service experience, and we are glad that we hit the mark for you.
We look forward to serving you again soon.

Voice of Customer of September 2021

Oben Group introduces virtual showrooms for its dealer network

A way to connect with its customers in the new normal

SEPTEMBER 16, 2020      Source: https://visor.ph/

Malasakit in translation would necessarily mean concern or compassion. However, this endearing Filipino word holds an even deeper meaning as it revolves around the very center of unconditional love. This has been the driving force of the Oben Group even before the coronavirus pandemic began. Its “malasakit” approach towards team members and clients today is now more relevant than ever given the challenges brought about by the ongoing health crisis.

Quickly adapting to the new normal for car buyers, the Oben Group is the first dealer network under Toyota Motor Philippines to introduce the virtual showroom as a significant part of the customer experience during the pandemic. The whole idea is to provide an immersive experience within the safety of one’s home when shopping for a vehicle. This also includes other services provided by their dealerships.

Furthermore, the digital transformation aims to optimize the balance between keeping the strictest possible health safety standards while sustaining productivity through sales and exemplary customer services the Oben network is known for. Malasakit, in a virtual or digital sense, goes above and beyond for both customers and team members by supporting that ever important connection with clients while contributing to solutions that would help the automotive sector overcome the coronavirus pandemic and support essential, safe mobility for Filipino families with Toyota Motor Philippines’ wide selection of reliable and attractive products.

The group initially planned on having the virtual showroom outsourced. But when the firm’s own IT Heads found out the considerable expense for the project, they decided to take on this endeavor instead and saved the company some money in the process. This is perfect example of “malasakit” in practice, one of the Oben Group’s eight core values.

The Oben Group has expanded its dealer network to six showrooms in total. Listed below are each dealership’s contact details along with its respective virtual showroom web links:

 

TOYOTA BALINTAWAK

  • EDSA corner V. Ang and Evangelista Streets, Caloocan City
  • (02) 8366-8901 to 06
  • customer.relations@toyotabalintawak.com
  • Virtual Showroom

 

TOYOTA OTIS

  • 1770 Paz M. Guazon Street, Paco, Manila
  • (02) 8564-1812 to 20
  • customer.relations@toyotaotis.com.ph
  • Virtual Showroom

 

TOYOTA NORTH EDSA

  • 1010 EDSA, Barangay Ramon Magsaysay, Quezon City
  • (02) 8927-7215
  • sales@toyotanorthedsa.com
  • Virtual Showroom

 

TOYOTA NORTH EDSA SERVICE CENTER

  • Mindanao Avenue Extension, Sitio Duhat, Barangay Ugong, Valenzuela City
  • (02) 8573-1419, (02) 8573-1353
  • service@tneservicecenter.com
  • Virtual Showroom

 

TOYOTA MARILAO

  • Lot 1505 McArthur Highway, Abangan Sur, Marilao, Bulacan
  • (044) 815-8778
  • customer.relations@toyotamarilao.comtoyotamarilaobulacaninc@gmail.com
  • Virtual Showroom

 

TOYOTA SAN JOSE DEL MONTE

  • Quirino Highway corner, Pleasant Hills Road City of San Jose Del Monte, Bulacan
  • (044) 919-8990 to 99
  • customerservice@toyotasanjosedelmonte.com
  • Virtual Showroom

In the near future, guests will be able to book service appointments, chat with a marketing professional while exploring the virtual showroom, have financing computations made, schedule pick up and/or delivery, and other customer experience matters. In addition, the group will launch the first-ever used car virtual showroom in October 2020. To demonstrate the virtual showroom features, here is a quick walk-through video of the Balintawak showroom.

As long as there’s a fairly fast and stable internet connection or mobile data, one can easily explore the contents and features of the service using a personal computer or a smartphone. It’s not perfect, but the virtual showroom experience will be continuously improved. After all, it is the Oben Group’s way of caring for the health and welfare of customers and its workforce.

OBEN GROUP breaks social distancing wall, harnesses full potential of cyberspace to serve more Toyota PH clients amidst the pandemic

It’s no surprise by now that the health and economic challenges of the global pandemic called the Corona Virus Disease 2019 (COVID-19) have put Filipinos to the ultimate test of survival, resiliency, and unity. As Filipinos, however, the toughest challenge today brings no reason to just give it up and let things go the “Bahala na (come what may)” route.

Take for instance, Mr. Don Juan Miguel Oben, the President of the OBEN GROUP of Toyota Dealerships.

Known in the industry as “Cosco”, he saw the light in the darkness that hurtled his company’s growth at the start of the pandemic onslaught earlier this year. Case in point, his company utilized the power of cyberspace technology to still be of service to Toyota Philippines customers worldwide, all without compromising public safety and comfort.

To break down the barriers of physical distance and still let customers from anywhere in the world see the benefit of its products and services, the OBEN GROUP, which comprised of Toyota Balintawak, Inc., Toyota Otis, Inc., Toyota North EDSA, Toyota Marilao, Bulacan Inc., and Toyota San Jose Del Monte, Bulacan, supplemented its equally safe physical showrooms with online Virtual Showrooms, unique to each of the said Toyota dealerships.

Cosco proudly launched this initiative himself during the July 27 episode of James Deakin’s “TitoClock” on Facebook Live.

In the said episode, Cosco highlighted the advantages of the OBEN GROUP Virtual Showrooms, most prominent of which is the fact that it can be accessed by anyone from the safety and comfort of their homes, using any device with the web browser of their choice. This means that you, this author, and everyone else at home with a desktop/laptop computer, smartphone, or tablet can just log on to any of the OBEN GROUP Toyota Virtual Showrooms while sipping coffee or relaxing in bed, all protected from COVID-19.

Through its Virtual Showroom, the OBEN GROUP showcases its vehicle portfolio through which customers can safely discover and engage with its entire product range as displayed in the physical showrooms, anytime, anywhere. As such, one can browse all vehicles in the showroom, and explore variations, configurations and technical details available for each unit.

Cosco said that the virtual experience starts with a visit to any of the OBEN GROUP Toyota Virtual Showrooms below.

 

From there, customers can enjoy the sites’ quirky features such as 360-degree photo tours of the showroom interior and exterior as seen in real life, 360-degree photo tour of each car display model’s interior and exterior features, and the option to check out, in detail, each Toyota model’s technical specs, to cite a few.

Moreover, an online guided tour through the Virtual Showroom by a Marketing Professionals can be easily set to make the virtual experience more comprehensive, arriving at a purchase decision without even having to drive the vehicle. But the OBEN GROUP didn’t stop there as it goes the extra mile to make service all worth it, literally. That’s because upon securing a purchase, clients are also given the option to have their units delivered to their homes.

In conclusion, Cosco takes pride in his entire team, the Management Information System (MIS) Team which created the unique Virtual Showrooms with creativity in mind. The fact that this initiative was made by OBEN GROUP’s home-grown talents at a time when digital innovations are needed the most, makes this project all the more worthwhile.