News and Event

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NEWS AND EVENTS

Voice of Customer of  November 2021

Thank you for the positive words. Our priority is to provide you a meaningful service experience, and we are glad that we hit the mark for you.
We look forward to serving you again soon.

Voice of Customer of  October 2021

Thank you for the positive words. Our priority is to provide you a meaningful service experience, and we are glad that we hit the mark for you.
We look forward to serving you again soon.

Voice of Customer of September 2021

[OFFICIAL ADVISORY – October 30, 2021] Please be advised that Toyota Otis, Inc. has no operations on November 1, 2021, Monday, to commemorate the All Saints Day. Our dealer operations will resume on Tuesday, November 2, 2021.

From the tracks of the world, to Philippine soil —

a new GR vehicle is coming soon! Find out more on July 17, 2021.

Visit our Facebook Page Toyota Otis, Inc. | Facebook

[OFFICIAL ADVISORY – May 18, 2021] Please be advised on the 30 days extensions for lapsing warranties and periodic maintenance service schedules during the extended enhanced community quarantine.

Please be advised that Toyota Otis, Inc. has no operations tomorrow, May 13, 2021, Thursday, to commemorate the celebration of Eid al-Fitr. Our dealer operations will resume on Friday, May 14, 2021.

Lexus, Toyota Win 2021 Kelley Blue Book 5-Year Cost to Own Awards

Kelley Blue Book has named Lexus and Toyota as 2021 winners in their 10th Annual 5-Year Cost to Own Awards, which aims to help in-market car shoppers make smart purchase decisions. The awards recognize new vehicles with the lowest projected ownership costs over the initial five-year ownership period. Toyota was named the top 5-Year Cost to Own Brand for 2021 and Lexus the top 5-Year Cost to Own Luxury Brand. Kelley Blue Book also awarded Toyota and Lexus vehicles in their 5-Year Cost to Own Awards:

  • Hybrid/Alternative Energy Car: Toyota Corolla Hybrid
  • Luxury Subcompact SUV: Lexus UX
  • Luxury Compact SUV: Lexus NX
  • Luxury Mid-Size SUV — 2-Row: Lexus RX

Click here for more information from Kelley Blue Book about the 5-Year Cost to Own Award.

Hats off to all our diligent and unwavering Filipino workers. Thank you for your hardwork and sacrifices. It’s time to take a break and celebrate everything you have achieved. Happy Labor Day!

PUBLIC ADVISORY

DEALER OPERATIONS

To our valued customers, We hope that you and your families are safe and healthy. In compliance with the directive of IATF placing Metro Manila under MECQ, TOYOTA OTIS IS OPEN (at 50% capacity) starting April 12, 2021 to May 14, 2021. We are here for you and looking forward to serving you!

Our dealer operations will resume on Monday, May 03, 2021.

PUBLIC ADVISORY

DEALER OPERATIONS

Please be advised that Toyota Otis, Inc. has no operations tomorrow, May 1, 2021, Saturday, to commemorate the celebration of Labor Day.

Our dealer operations will resume on Monday, May 03, 2021.

PUBLIC ADVISORY

DEALER OPERATIONS

Toyota Otis will be OPEN starting April 12, 2021.

We are here for you and looking forward to serving you!

ARAW NG KAGITINGAN

Toyota Otis would like to dedicate this day to all our Health Workers and Frontliners for their unwavering commitment to provide service to our country.

There are no words that can express our gratitude for all that you do during this difficult time.

Mabuhay po kayo!

PUBLIC ADVISORY

DEALER OPERATIONS

Please be advised that Toyota Otis’ Service operation, particularly Periodic Maintenance, will be CLOSED on Friday, April 9, 2021 in observance of the Araw ng Kagitingan.

Our Service operation will resume on Saturday, April 10, 2021.

For inquiries or concerns, you may reach us through our email addresss customer.relations@toyotaotis.com.ph

PUBLIC ADVISORY

To our valued customers,

Please be guided accordingly.

PUBLIC ADVISORY

In view of the extension of Enhanced Community Quarantine (ECQ) period in specific areas (March 29 to April 11,2021), please be informed that all policies expiring within the areas and dates affected shall still be covered until the ECQ is lifted.

For further inquiries, you may call us at 09176244310 or 09258695045 or send us an email at customer.relations@toyota.otis.com.ph

WE ARE NOW BACK

TO SERVE YOU

Toyota Otis is now OPEN to continuously serve your needs on a limited capacity from 8:00AM to 5:00PM. We are accepting bookings for Service and will operate on a per Appointment basis.

You may schedule your Appointment through our Service contact numbers:
📞09175722437
📞09189079312
📞09228016828

PUBLIC ADVISORY

DEALER OPERATIONS

Please be advised that Toyota Otis will remain closed from April 5, 2021 to April 11, 2021.

You can reach us through our Social Media Pages or through our contact numbers.

Meanwhile, stay home and stay safe.

HONOR ROLL

Toyota Gala Awards for Outstanding Dealers

It is indeed another milestone achievement for Toyota Otis and to our fellow Oben Group Dealers.

Our heartfelt thanks to our loyal customers and business partners for making this possible.

As always, we are committed to providing you only the best.

PUBLIC ADVISORY

DEALER OPERATIONS

 

In compliance with IATF Resolution No. 106-A placing NCR under Enhanced Community Quarantine, Toyota Otis will be temporarily closed from March 29, 2021 until April 4, 2021.

We will nevertheless be here for you via our digital platforms.

Meanwhile, stay home and stay safe.

PUBLIC ADVISORY

DEALER OPERATION

 

Please be advised that Toyota Otis Inc. is OPEN on March 28, 2021, Sunday.

For Service Appointment Booking, you may call us at 09175722437  I  09189079312

PUBLIC ADVISORY

DEALER OPERATION

 

Please be advised that Toyota Otis Inc. will resume operations starting tomorrow, March 26, 2021, Friday.

For inquiries, you may call us at 09178367514 or 09088874094.

We’re committed to keeping you safe!

A friendly reminder to all our valued customers. Let us keep ourselves and our loved ones safe.

PUBLIC ADVISORY

 

In the recent directive of the Manila City Government imposing temporary granular lockdown on several Barangays, Barangay 831, where Toyota Otis operates, was included. In compliance with such directive, we will temporarily close our Dealership starting Monday, 22 March 2021 until Thursday, 25 March 2021.

For inquiries, you may call our Customer Relations Department at 8564-1811 to 20 local 181 or 182

NEW BUSINESS HOURS

Please be informed of our New Business Hours starting March 1, 2021.

For inquiries, you may call our Customer Relations Department at 8564-1811 to 20 local 181 or 182

30-Point Vehicle Inspection With Brake Cleaning and Adjustment

Have your car inspected by our Toyota Technicians using state of the art technology!

The inclusions of 30-Point Vehicle Inspection Service are:
✅Brake Cleaning and Adjustment
✅Battery Check-up using Midtronics
✅Oil and Fluids Top-up
✅Carwash

You may also be entitled to P499 money back on your next Periodic Maintenance Service.

To know more, please call us at 8564-1811 to 20 local 400 or 09175722437/ 09189079312/ 09228016828

Watch the launch of the new Fortuner!

Tonight, at 6 PM, will be the big reveal of the new Toyota Fortuner. Follow our lead and experience this virtual launch with Khalil Ramos and Dominic Ochoa, and witness a special performance by none other than Ely Buendia. Catch it on our Facebook Page!

The Power to Lead: Toyota Fortuner Digital Launch

Be in the lead and witness the unveiling of the new Toyota Fortuner. We’re giving you a virtual experience of this powerful vehicle with Khalil Ramos and Dominic Ochoa, and an awesome performance from Ely Buendia! Click “Get Reminder” and see you on October 17, 2020 at 6pm.

Click here to visit our Facebook Page.

Oben Group introduces virtual showrooms for its dealer network

A way to connect with its customers in the new normal

SEPTEMBER 16, 2020      Source: https://visor.ph/

Malasakit in translation would necessarily mean concern or compassion. However, this endearing Filipino word holds an even deeper meaning as it revolves around the very center of unconditional love. This has been the driving force of the Oben Group even before the coronavirus pandemic began. Its “malasakit” approach towards team members and clients today is now more relevant than ever given the challenges brought about by the ongoing health crisis.

Quickly adapting to the new normal for car buyers, the Oben Group is the first dealer network under Toyota Motor Philippines to introduce the virtual showroom as a significant part of the customer experience during the pandemic. The whole idea is to provide an immersive experience within the safety of one’s home when shopping for a vehicle. This also includes other services provided by their dealerships.

Furthermore, the digital transformation aims to optimize the balance between keeping the strictest possible health safety standards while sustaining productivity through sales and exemplary customer services the Oben network is known for. Malasakit, in a virtual or digital sense, goes above and beyond for both customers and team members by supporting that ever important connection with clients while contributing to solutions that would help the automotive sector overcome the coronavirus pandemic and support essential, safe mobility for Filipino families with Toyota Motor Philippines’ wide selection of reliable and attractive products.

The group initially planned on having the virtual showroom outsourced. But when the firm’s own IT Heads found out the considerable expense for the project, they decided to take on this endeavor instead and saved the company some money in the process. This is perfect example of “malasakit” in practice, one of the Oben Group’s eight core values.

The Oben Group has expanded its dealer network to six showrooms in total. Listed below are each dealership’s contact details along with its respective virtual showroom web links:

 

TOYOTA BALINTAWAK

  • EDSA corner V. Ang and Evangelista Streets, Caloocan City
  • (02) 8366-8901 to 06
  • customer.relations@toyotabalintawak.com
  • Virtual Showroom

 

TOYOTA OTIS

  • 1770 Paz M. Guazon Street, Paco, Manila
  • (02) 8564-1812 to 20
  • customer.relations@toyotaotis.com.ph
  • Virtual Showroom

 

TOYOTA NORTH EDSA

  • 1010 EDSA, Barangay Ramon Magsaysay, Quezon City
  • (02) 8927-7215
  • sales@toyotanorthedsa.com
  • Virtual Showroom

 

TOYOTA NORTH EDSA SERVICE CENTER

  • Mindanao Avenue Extension, Sitio Duhat, Barangay Ugong, Valenzuela City
  • (02) 8573-1419, (02) 8573-1353
  • service@tneservicecenter.com
  • Virtual Showroom

 

TOYOTA MARILAO

  • Lot 1505 McArthur Highway, Abangan Sur, Marilao, Bulacan
  • (044) 815-8778
  • customer.relations@toyotamarilao.comtoyotamarilaobulacaninc@gmail.com
  • Virtual Showroom

 

TOYOTA SAN JOSE DEL MONTE

  • Quirino Highway corner, Pleasant Hills Road City of San Jose Del Monte, Bulacan
  • (044) 919-8990 to 99
  • customerservice@toyotasanjosedelmonte.com
  • Virtual Showroom

In the near future, guests will be able to book service appointments, chat with a marketing professional while exploring the virtual showroom, have financing computations made, schedule pick up and/or delivery, and other customer experience matters. In addition, the group will launch the first-ever used car virtual showroom in October 2020. To demonstrate the virtual showroom features, here is a quick walk-through video of the Balintawak showroom.

As long as there’s a fairly fast and stable internet connection or mobile data, one can easily explore the contents and features of the service using a personal computer or a smartphone. It’s not perfect, but the virtual showroom experience will be continuously improved. After all, it is the Oben Group’s way of caring for the health and welfare of customers and its workforce.

TOUGH ON EVERY ROAD. EVERY INCH A HILUX.

You’re ready to take on every road when you drive a powerful vehicle that’s Every Inch A Hilux.

Next Level Tough: The New Hilux Digital Launch

‘Wag kang bibitiw bigla because we’ll be launching the new Toyota Hilux soon, with Spongecola and Ramon Bautista joining us for the Facebook Live reveal on September 12, 2020, at 6PM. #ToughOnEveryRoad

OBEN GROUP breaks social distancing wall, harnesses full potential of cyberspace to serve more Toyota PH clients amidst the pandemic

It’s no surprise by now that the health and economic challenges of the global pandemic called the Corona Virus Disease 2019 (COVID-19) have put Filipinos to the ultimate test of survival, resiliency, and unity. As Filipinos, however, the toughest challenge today brings no reason to just give it up and let things go the “Bahala na (come what may)” route.

Take for instance, Mr. Don Juan Miguel Oben, the President of the OBEN GROUP of Toyota Dealerships.

Known in the industry as “Cosco”, he saw the light in the darkness that hurtled his company’s growth at the start of the pandemic onslaught earlier this year. Case in point, his company utilized the power of cyberspace technology to still be of service to Toyota Philippines customers worldwide, all without compromising public safety and comfort.

To break down the barriers of physical distance and still let customers from anywhere in the world see the benefit of its products and services, the OBEN GROUP, which comprised of Toyota Balintawak, Inc., Toyota Otis, Inc., Toyota North EDSA, Toyota Marilao, Bulacan Inc., and Toyota San Jose Del Monte, Bulacan, supplemented its equally safe physical showrooms with online Virtual Showrooms, unique to each of the said Toyota dealerships.

Cosco proudly launched this initiative himself during the July 27 episode of James Deakin’s “TitoClock” on Facebook Live.

In the said episode, Cosco highlighted the advantages of the OBEN GROUP Virtual Showrooms, most prominent of which is the fact that it can be accessed by anyone from the safety and comfort of their homes, using any device with the web browser of their choice. This means that you, this author, and everyone else at home with a desktop/laptop computer, smartphone, or tablet can just log on to any of the OBEN GROUP Toyota Virtual Showrooms while sipping coffee or relaxing in bed, all protected from COVID-19.

Through its Virtual Showroom, the OBEN GROUP showcases its vehicle portfolio through which customers can safely discover and engage with its entire product range as displayed in the physical showrooms, anytime, anywhere. As such, one can browse all vehicles in the showroom, and explore variations, configurations and technical details available for each unit.

Cosco said that the virtual experience starts with a visit to any of the OBEN GROUP Toyota Virtual Showrooms below.

 

From there, customers can enjoy the sites’ quirky features such as 360-degree photo tours of the showroom interior and exterior as seen in real life, 360-degree photo tour of each car display model’s interior and exterior features, and the option to check out, in detail, each Toyota model’s technical specs, to cite a few.

Moreover, an online guided tour through the Virtual Showroom by a Marketing Professionals can be easily set to make the virtual experience more comprehensive, arriving at a purchase decision without even having to drive the vehicle. But the OBEN GROUP didn’t stop there as it goes the extra mile to make service all worth it, literally. That’s because upon securing a purchase, clients are also given the option to have their units delivered to their homes.

In conclusion, Cosco takes pride in his entire team, the Management Information System (MIS) Team which created the unique Virtual Showrooms with creativity in mind. The fact that this initiative was made by OBEN GROUP’s home-grown talents at a time when digital innovations are needed the most, makes this project all the more worthwhile.